Customer service software for customer-first teams

The best customer service software for customer-first teams. Industry-leading email and live chat support.
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Pricing

Plans that fit your scale

Simple, transparent pricing that grows with you. Try any plan free for 30 days.
Monthly billing
Annual billing
Save 20%

Basic plan

Ideal for small teams and startups.
$10/mth
Billed monthly.
Get started
Access to all basic features
Basic reporting and analytics
Up to 10 individual users
20GB individual data each user
Basic chat and email support

Business plan

Popular
Growing teams up to 20 users.
$20/mth
Billed monthly.
Get started
200+ integrations
Advanced reporting and analytics
Up to 20 individual users
40GB individual data each user
Priority chat and email support

Enterprise plan

Large teams with unlimited users.
$40/mth
Billed monthly.
Get started
Advanced custom fields
Audit log and data history
Unlimited individual users
Unlimited individual data
Personalised+priotity service

Basic plan

Ideal for small teams and startups.
$96/yr
Billed monthly.
Get started
Access to all basic features
Basic reporting and analytics
Up to 10 individual users
20GB individual data each user
Basic chat and email support

Business plan

Popular
Growing teams up to 20 users.
$192/yr
Billed monthly.
Get started
200+ integrations
Advanced reporting and analytics
Up to 20 individual users
40GB individual data each user
Priority chat and email support

Enterprise plan

Large teams with unlimited users.
$384/yr
Billed monthly.
Get started
Advanced custom fields
Audit log and data history
Unlimited individual users
Unlimited individual data
Personalised+priotity service
Join 4,000+ companies already growing
Features

Cutting-edge features for advanced analytics

Powerful, self-serve product and growth analytics to help you convert, engage, and retain more users. Trusted by over 4,000 startups.

Share team inboxes

Whether you have a team of 2 or 200, our shared team inboxes keep everyone on the same page and in the loop.

Deliver instant answers

An all-in-one customer service platform that helps you balance everything your customers need to be happy.

Manage your team with reports

Measure what matters with Untitled’s easy-to-use reports. You can filter, export, and drilldown on the data in a couple clicks.

Connect with customers

Solve a problem or close a sale in real-time with chat. If no one is available, customers are seamlessly routed to email without confusion.

Connect the tools you use

Explore 100+ integrations that make your day-to-day workflow more efficient and familiar. Plus, our extensive developer tools.

Our people make the difference

We’re an extension of your customer service team, and all of our resources are free. Chat to our friendly team 24/7 when you need help.
Get started
Learn more

Start your 30-day free trial

Join over 4,000+ startups already growing with Untitled.
Learn more
Get started
New feature

Introducing team inboxes

Powerful, self-serve product and growth analytics to help you convert, engage, and retain more users. Trusted by over 4,000 startups.

Share team inboxes

An all-in-one customer service platform that helps you balance everything your customers need to be happy.

Deliver instant answers

Measure what matters with Untitled’s easy-to-use reports. You can filter, export, and drilldown on the data in a couple clicks.
Get started
Learn more

Don’t just take our word for it

Hear from some of our amazing customers who are building faster.
"We’ve been using Untitled to kick start every new project and can’t imagine working without it."
Candice Wu
Product Manager, Sisyphus
"Love the simplicity of the service and the prompt customer support. We can’t imagine working without it."
Mollie Hall
Web Developer, Sisyphus
"Untitled has saved us thousands of hours of work. We’re able to spin up projects in hours."
Kelly Williams
Head of Design, Layers
"Love the simplicity and the prompt customer support."
Koray Okumus
UX Designer, Circooles
"We’ve been using Untitled to kick start every new project and can’t imagine working without it. It's a game changer for sure."
Portrait of a woman
Olivia Rhye
Head of Design, Layers
"We’ve been using Untitled to kick start every new project. I can’t imagine working without it."
Lyle Kauffman
Data Engineer, Catalog
Support

Frequently asked questions

Everything you need to know about the product and billing.
Is there a free trial available?
Yes, you can try us for free for 30 days. Our friendly team will work with you to get you up and running as soon as possible.
Can I change my plan later?
Of course. Our pricing scales with your company. Chat to our friendly team to find a solution that works for you.
What is your cancellation policy?
We understand that things change. You can cancel your plan at any time and we’ll refund you the difference already paid.
Can other info be added to an invoice?
Yes, you can try us for free for 30 days. If you want, we’ll provide you with a free, personalized 30-minute onboarding call to get you up and running as soon as possible.
How does billing work?
Plans are per workspace, not per account. You can upgrade one workspace, and still have any number of free workspaces.
How do I change my account email?
You can change the email address associated with your account by going to untitled.com/account from a laptop or desktop.
Is there a free trial available?
Yes, you can try us for free for 30 days. Our friendly team will work with you to get you up and running as soon as possible.
Can I change my plan later?
Of course. Our pricing scales with your company. Chat to our friendly team to find a solution that works for you.
What is your cancellation policy?
We understand that things change. You can cancel your plan at any time and we’ll refund you the difference already paid.
Can other info be added to an invoice?
At the moment, the only way to add additional information to invoices is to add the information to the workspace's name.
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Contact us

Get in touch

Our friendly team is always here to chat.

Chat to sales

Speak to our friendly team.
hello@untitledui.com

Chat to support

Mon-Fri from 8am to 5pm.
Start new chat

Call us

Mon-Fri from 8am to 5pm.
+1 (555) 000-0000

Visit us

Visit our office HQ.
100 Smith Street, Collingwood VIC 3066 AU